Originally Posted by Carl Christensen

Thank you for the update, however, YMMV as phone agents aren't always the bastion of truth in dispensing this info. I do remain hopeful and optimistic that this is a long term plan. Witness the CC loads to serve.

Additionally, your clarifying info of what happened is helpful. I can't be too critical of you since I was one that experienced the same thing

The lesson continue to be to inspect your receipt.

I want to further stress my belief that the right place to load is the checkout land/express lane. Their screens are turned towards you and you can actually watch the successful load happen and display on screen. This could allow you to see the failed load and not even pay.