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Old May 1, 2002 | 9:50 am
  #3  
highgamma
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Join Date: Aug 2001
Location: EWR
Programs: Alaska Titanium, AA Lifetime Gold, Marriott Lifetime Gold, Hilton Gold
Posts: 455
I would also recommend that you document, document, document. I was unable to get Automall to recognize the points that they owed me for a purchase on 800.com that I did through them.

The fact that the purchase was a gesture of goodwill on my part given what I perceived as generous reward levels only made it that much more annoying.
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