Originally Posted by philemer

You don't 'order' lounge passes. You activate your Lounge Pass membership online and it is good for 2 visits during the next 12 months, starting with the month you received your card. If you originally rec. your Ink card in July, 2014 your two visits must occur before July 2015. You activate your Ink card on their website and they will mail you a card. If you keep your Ink card, pay the annual fee, you can get another 2 visits over the next 12 months.