Originally Posted by
clr4t8koff
This seems really odd. What would cause DL to deem the situation so drastic to divert the flight, incurring the costs of diverting, and delaying passengers over an issue that the passenger doesn't even end up getting charged for? ....
re: "not getting charged"
People can do lots of bad things, and not get charged. That does not mean they were right. But instead, it means somebody makes a decision to "not bother". Can be based on many factors from lazy, lack of proof, mis communication, lack of details, etc. etc.