Those that, like me, do not have AMEX (i.e. non UK members) sometimes struggle to find a good and reliable travel agency to do the GUF, sometimes, rather complicated procedure.

Well, thanks to dutch_122, I found a really good agency and my OH and I are soon on our way to Rio in First, upgraded from a sale club ticket. The price for the tickets was exactly what I found on the BA site and the service charge was just 25 euros.

Not sure the rules of the forum allow naming the agency here but I will be more than welcome to give you the contact if you send me a private email.

I wish everyone happy travel in 2015.