FlyerTalk Forums - View Single Post - Do DM get to jump the priority queue?
View Single Post
Old Dec 25, 2014 | 7:31 am
  #1  
Iamhappy
 
Join Date: Nov 2009
Location: Australia
Programs: SPG Gold, CX MPC Gold, Hilton Hhonors Gold
Posts: 234
Do DM get to jump the priority queue?

Was on KA from a Mainland port to HK about 2 weeks ago, and was waiting at the very front of the priority line since I had quite a bit of carry-on.

The priority line itself had 30+ people (which I guess is the norm nowadays, not sure how many were in J and how many MP members).

Anyway, 2 gentlemen decided to approach one of the ground staff at the counter and demanded that they are allowed to the front of the queue, saying that it is a DM benefit. This was about 3 to 5 minutes before boarding started.

This poor ground staff (in KA uniform) explained (and really did try, given that they were not communicating in her mother tounge) that she is not aware of this benefit and asked these 2 gentlemen to take a seat and wait. The DM (not sure whether the other was a DM) wasn't too happy and asked why they are to take a seat, the ground staff explained that the priority line is for all J passengers and MP members, including DM.

The DM asked the ground staff to call her supervisor and ask, for which she did with her walkie. The response from her supervisor was that they are to queue like the rest of us. The DM ended up writing her name down on a bit of paper and advised her that he will be in touch with MP club regarding this issue. The ground staff held her name badge up politely ^ so that he can clearly read it.

For completeness, boarding then commenced and I was walking down the bridge when these 2 gentlemen were standing next to the counter.

My questions are:
1 - Do DMs get to jump the priority queue?
2 - Are people really that desperate to get onto a plane, given that he has/they have spent many hours on planes to achieve DM? (they were travelling light and didn't have much carry on so wasn't in a fight for space in the overhead lockers, maybe they wanted their choice of newspaper)
Iamhappy is offline