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Thread: Traveling with an Emotional Support/Service animal on UA Q&A [CONSOLIDATED]

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Dec 24, 2014, 10:28 am

#11

everetl

Join Date: Jun 2011

Programs: UA 1K, HHonors Diamond

Posts: 128

Any pets shall be placed in their bag and stored appropriately. Or As I read the link above be at the passenger's feet.

FA's were not following SOP.