FlyerTalk Forums - View Single Post - Question first, long rant after

Dec 23, 2014 | 8:10 am

#2

OHDL1

Join Date: Jun 2006

Posts: 2,436

Quote:

Originally Posted by Hillhouse

I started on DL yesterday going XXX-DTW-AMS all on DL metal. Connected to CPH on KLM. All 3 of my luggage pieces are missing, with all my 10 yr old's presents. Do I save receipts for KLM or Delta? I realize responsibly is supposed to be with the last airline flown (KLM here) but as we all know this "Skyteam" thing is a joke.. even as a DM on Delta I don't get a seat in EC on KLM, despite several being empty. My Delta app shows the bags last in AMS but gives no details on when they will arrive. How do I know which airline caused the problem? Or doesn't it matter?

Have you checked with KLM yet. There were 2 other flights from AMS/CPH after yours. I would have to think that, hopefully, the bags are in CPH or, at the minimum, in route. They do show they were loaded to AMS.

Reply