Every time I try to check a case of wine with Delta at Buenos Aires, I have problems.

This is despite no prohibition from Delta or TSA on 12 bottles of wine in a box.

http://www.tsa.gov/traveler-informat...olic-beverages

This time I even have The Wine Check, which is "FAA Approved" to carry a 12-bottle styrofoam shipper.

http://www.thewinecheck.com/Home_Page.html

The usual deal: "Is there wine in that box?"
"Yes sir."
"How many bottles?"
"12"
"You may not check a box with 12 bottles."
"There is nothing in Delta or TSA rules that says we cannot."
"I will have to speak with my supervisor."
wait
wait
wait
"You will have to sign a waiver that the airport is not responsible."
"Gladly."
Sign waiver.
Run to gate and barely make flight.

I'm to a point where I'm going to take an extra empty suitcase, just in case they make me split the wine among bags, but it's so inconvenient and stressful to go through this process. And the wine would be far safer and better protected if they would just let me keep it in the styrofoam shipper.

Maybe if it's in a nylon bag and shrink wrapped there will be less drama. But I doubt it.

Is there any way to make the local DL counter more responsive to their customers?