Originally Posted by
Fredd
When we landed at MLE, I got a text message from T-Mobile warning me I was not in a Simple Choice country, and that extra charges could apply. I was aware of that already, turned off "Cellular Data," and turned on "Airplane Mode." I accessed the wifi of the resort where we were staying. The phone rep spent a fair amount of time researching it herself, said she'd been unaware, and suggested avoiding such charges by making phone calls through Skype instead of T-Mobile.
I'm still confused about it.
I'm now fairly certain there is an error with T-Mobile's billing of WiFi calls made overseas and that you in fact did made these calls using WiFi calling. Can you check to see the call Type for the calls to Canada made in the Maldives? Were they Type (W) (R)? If that is the case, there is a billing issue that I want to bring to the attention of
TmoNews.