Yes... and as a TA, I can tell you that unless the first name is completely wrong, and not one or two letter here, then all the travel agency need to do is to put an OSI on the reservation to advise that due typo name should be xxxxxx.
The reason the TA might be reluctant to change the ticket is that if the ticket has been issued, then you need to cancel and reissue the ticket, and there will be a fee involved. It is only free if the ticket has not been issued.
Now, having said that, name changes are permitted only with first names. When you need to change the last name, the above will apply. Cancel, rebook and reissue - especially when there are TWO airlines involved.
Originally Posted by
winchpete
If the error is only one letter is should not be a problem. Some airline call centre staff don't really know the rules and will automatically say no and try to force you into buying another more expensive ticket. If the error is more than this I'm afraid you will either have to pay a hefty change fee (if the airline allows this) or buy another ticket.
Airlines may be difficult because they are worried they will be fined by immigration authorities. I suggest you talk to immigration at your final destination and get them to say what their position is. Get the name/phone number of the person you speak to so that you can inform the airline if necessary.
Finally, do not mention this problem to airline staff unless they ask. Most don't want to take responsibility and their default setting is NO.
No, no, no. Don't do this at all ...