FlyerTalk Forums - View Single Post - Is it just me or.....

Dec 19, 2014, 11:22 pm

#18

beckoa

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Quote:

Originally Posted by Earendel

Very happy with AS customer service last night. My son was on a 5 hour delayed flight from LAX to SEA. Was supposed to leave at 7:40pm and it finally took off at 12:37am. I called them around 11pm and the agent was very nice and helpful for a concerned parent. They handed out $12 food vouchers for dinner to everyone and I had a $150 discount code in my inbox this morning. When all was said and done, there were about 30 people on the flight when it took off.

I haven't heard of AS giving out food vouchers in a looong time- they eliminated those I thought when they got rid of free meals in the back (although I picked up some with a bump a few years back).

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