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Old Dec 19, 2014, 10:52 pm
  #17  
Earendel
 
Join Date: Oct 2014
Location: Seattle
Programs: AS MVP; Hilton Gold (Citi Card); Priority Pass (Citi Prestige); Nexus/Global Entry/TSA Pre
Posts: 99
Very happy with AS customer service last night. My son was on a 5 hour delayed flight from LAX to SEA. Was supposed to leave at 7:40pm and it finally took off at 12:37am. I called them around 11pm and the agent was very nice and helpful for a concerned parent. They handed out $12 food vouchers for dinner to everyone and I had a $150 discount code in my inbox this morning. When all was said and done, there were about 30 people on the flight when it took off.
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