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Thread: "Like" Button?
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Old Dec 19, 2014 | 11:55 am
  #265  
JonNYC
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Originally Posted by GrayAnderson
I'm worried about like-chasing and similar effects. I'm also not a fan of things like this without a "dislike" option (one of my biggest beefs with Facebook's version) since this biases towards the positive...and frankly, there are plenty of times when a non-positive reaction is merited (I'm imagining some post announcing increased baggage fees ending up with a hundred likes).

As odd as it sounds, I suspect that being able to weigh in in such a manner would reduce some of the flak our company reps get when a program does something they don't like (they'd get a few complaints and a bunch of "dislikes" in lieu of some of the posts). Only having a "like" button of some sort seems inclined to get people to "turn up the heat" in opposition to the easy "liking".
All good points. I do think "helpful" (as opposed to "like") helps a bit, but I can certainly understand the various objections and concerns.
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