I have also had several problems when I get to the end of the survey, including the one for 300 miles that would not respond to my clicking the EXIT. I did receive those miles without having to write anyone (about 3 or 4 days till they posted). The other time I did email and eventually got the miles. The email for them is:
[email protected]
Also, I have taken to printing the page prior to the survey that indicates the date, number of miles to be given and the subject of the survey. This way there is no disputing what I should receive. I found major discrepancies between the miles that I should have received and what I got when taking these surveys over on Clickrewards. I have not run into this via the AOLAA site.