FlyerTalk Forums - View Single Post - Low price booking canceled by Booking.com
Old Dec 18, 2014 | 3:39 pm
  #9  
frank_10b
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Join Date: Mar 2003
Location: EWR Ionosphere Club, LAX Clipper Club, Still Traveling Global, yearly BIS miles
Programs: EAL Silver Wings, I-Club, Flying Colonels DL, WorldPass PLat from the olde Meatball and PE SMARTbank
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Originally Posted by TheBOSman
Not booked through Booking.com, they are notorious for being consumer unfriendly and canceling rates they perceive as "obvious errors" (since of course they define that, though I doubt had you paid $4000 that they would cancel it as an obvious error).

I have heard of hotel mgn confessing to posting low teaser rates on booking.com to fill rooms and then when the rooms fill on their preferred sites (i.e. lower commission or own sites) they invoke T&C conditions to cancel the Booking.com reservations.
booking.com lets mgn do whatever they want towards this ends. its very mgn friendly.
the hotel biz is largely unregulated. the airlines is becoming more like the hotel industry but there are still some consumer regulations esp in the EU. for FF programs its a lawless lottery with no due process.
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