Originally Posted by
Starwood Lurker
My apologies if your success using SNA's did not live up to expectations; however, I'd like to try and see if I can get someone to fix this. I'm not sure that it can be, but I'd be willing to try. I just need your SPG account number to start the ball rolling.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
1. Thanks for the very quick reply. Let me know where in Austin I can buy you a drink!
2. What they've done is book another reservation that matches the other one, the hope being the SNA for the second reservation goes through, then we'll cancel the first at that hotel. We'll see...
3. I'll email my #. Any help would be most appreciated. Thanks.