FlyerTalk Forums - View Single Post - Problems Combining UR points between accounts
Old Dec 16, 2014 | 3:13 pm
  #10  
dajoip
 
Join Date: Apr 2012
Location: Michigan
Programs: Hyatt Globalist
Posts: 503
Originally Posted by Blueskyheaven
https://ultimaterewardspoints.chase....dd-new-account
on add/partner spouse or whatever you see there

click it and you can add your own any chase cards with your name or spouse or partner!


Add another Chase cardholder


I certify that this card belongs to me or my spouse/domestic partner.

The card information entered here will be saved for future transactions.


JuST CHECKED AND WORKING FINE


They have recently changed their UR website! So that's why you are bit confused I think! Some chase reps are clueless!
I know things have changed, but I'm not confused. The "new" system won't let me add my cards. And it's not just their reps, I've spoken to two supervisors and a manager now, and nobody can help me. I get the error message referenced above:

Originally Posted by dajoip
"An unexpected error occurred".
And the reps I spoke with actually seemed a little surprised it wouldn't let them do it either, but they're not able to manually override it. Perhaps it's working for you, and that makes me feel better that it's a glitch, but it's definitely not working for me and it's been this way for over a month and I can't get any assistance from them...
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