Originally Posted by
nwflyboy
I can't believe that what you were told is correct. If that were the case, the blogs (and FT) would be seething and exploding, with legions of points collectors screaming their outrage, starting petition drives, writhing on the ground in agony, clawing at their eyes, and generally making a big stink (and rightly so). Gotta be something else going on there.
Exactly what I thought too. But I've spoken with 2 different supervisors, and one escalated to a Manager, and nobody seems to know anything... worrying me. And until it's resolved, I have no flexibility with my points at all, since they're stuck in my Freedom account. The last supervisor actually offered to send me a check for the value and then I could just use that cash to pay...!!