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Old Dec 15, 2014 | 3:30 pm
  #17  
daniellam
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Originally Posted by jumbojet19920711
I don't think this is true in my (~50) observations as SL/GO. The "Class:" label always reads my fare bucket, which is usually M/K/R in my case. However, when I have been op-upped to J at check-in, the tag will read Class: J.

Maybe this has changed under the new check-in system?
Under the new check-in system (Amadeus Altea Customer Management), the baggage tags only show "F, J, W or Y" underr the "Class:" section of the baggage tag.

The previous system (Cupac) showed the original fare bucket.

It seems that with the new check-in system, staff handling the check-in process won't get to see the passenger's fare bucket unless they pull up the PNR or e-ticket (only if there is a problem etc.). The Customer Acceptance screen (main screen used for check-in) only shows the cabin codes of F, J, W, Y.
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