Originally Posted by
exarkun
Had account closed on November 25th. I had tried amex online chat a couple of times to redeem my rewards but was shut down. Just for the hell of it, I tried again today and was successful! Thank you XXXX!
I received an email confirmation of my rewards redemption already.
I hope you changed the name of the rep for this post. It would be a shame to see a good one be reprimanded or worse for helping you out.