I received an email from clickmiles that completely missed what was going on so I had to call again. This time they insisted that they still are partners with 800 gift certificates.com. I talked to 2 people in 800 gift certificates.com that insisted they are not related anymore so my miles and gift certificates are in limbo for 10 days while they investigate. By the way, when you call clickmiles, the reps are actually in St. Louis even though the number is San Francisco. Again the people I talked to were very nice, but I still don't feel sure that things will work out. I suggest avoiding gift certificate order from them for awhile.