Originally Posted by
Smokingbread
But instead, it seems SAS neglect their engaged customers who actually spend some of their valuable time to give feedback to improve their 'loving travel companion' SAS! I believe that every suggestion is done with love to SAS in our hopes that they will survive and increase their competitiveness...
The rollover idea at MySAS idea is one of the most commented ones (in EB section) and is also fairly high on the top list, plus a similar or two ideas lower on the list.
But there have been no reaction from SAS since 2012. That is even with 2 different 'members' asking for an update on this (in 2013 and 2014 respectively).
If SAS don't have the capacity to followthrough on their initial commitments, please say it out loud instead of giving us a false hope... It seems that they spend very little time on the site if you look at some of the recent postings.
Until otherwise proven, my interpretation is that we are apparently just a joke for them...
Did they just launch it to get some extra 'crazy' ideas that could be used for their entertainment at the christmas parties?
I believe that the employees of SAS are feeling pretty safe and they can choose who they like and don't like on flights but "really who cares if you like us or not you can die for all I care" would sum up the attitude of both management and crew of SAS.
But for the "elite" like gold or silver a special dislike is reserved, combine this with the problem that SAS has in that EBG, EBD, EBS believe they should have special treatment just because they are "frequent users" and you have a recipe for trouble.
It is racing for the bottom as fast as its engines can carry it, I don't know if it was once good or not but I can tell you it is terrible now.