Originally Posted by
Viajero Millero
Stayed here twice in November. As an alternative to ridiculously priced Miami properties, would stay again if the price is right (<90$) but would not recommend it.
Surprised this property meets Hyatt Regency standards. Should not even be 4 stars.
Old building with substantial makeup to hide flaws. Poorly trained FD staff (dealt with 4, only 1 was useful/knowledgeable). Little Diamond recognition.
Was "upgraded" to a tower room the first time as Diamond member. Second time I booked the tower room and got...a tower room. As the previous poster mentioned, the Diamond upgrade is just a corner/larger room with a balcony.
Pool area is nice. Spacious. Gym is a joke, one of the worst I have seen. Did not visit spa.
Breakfast was average.
Overall, a very mediocre property.
I agree this isn't the best Hyatt Regency I've stayed at, it's a reasonable spot for a couple of days stay if you need to fly in to FLL in advance of of a cruise.
And apparently YMMV in terms of rooms and upgrades. I stayed earlier this year as a Diamond and had a very spacious 2 room corner suite in the Tower with separate bedroom, 2 full baths, a wet bar and 2 balconies.
Opinions about the breakfast will vary depending on one's preferences. I found the extensive hot buffet with eggs made to order, or the option of ordering off of the menu (crab eggs Benedict), to be far better than many other Hyatt hotels I've stayed at this year (Hyatt Regency O'Hare, I'm looking at you ... )
My experience included helpful staff and a nice welcome amenity of a bottle of wine accompanied by a large cheese & snack board.
Is the hotel in need of a refurbishment? Certainly. It could benefit from an update and the rooms need to be brought up to date. But as I said, it's convenient and a reasonable pre-cruise choice depending on your needs.