Originally Posted by m.y

While their service reputation and website are poor, MU is the 6th largest airline by number of passenger carried, and 13th largest by RPK, and it has a respectful safety record, much better than some of the Skytrax 5 star airlines (OZ, GA)

In terms of hardware, they are retiring 346 with recliner seats in J and F with new 77W with Suites in F and Reverse Herringbone in J and AVOD in all classes, at least they are trying to catch up there.