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Old Dec 11, 2014 | 4:11 pm
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DutchRyan
All eyes on you!
10 Years on Site
 
Join Date: Sep 2012
Location: CVG, AMS, BKK
Programs: Delta Diamond, Hyatt Globalist, Marriott Titanium, Hilton Diamond.
Posts: 190
Can you cancel award bookings online?

When I try to cancel an award booking on Hyatt.com I get an error message telling me to call in to modify the reservation. Is that normal or should I be able to cancel bookings online?
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