Originally Posted by
austin_modern
... or caused by a FTer exaggerating the truth and only hearing 1/2 of the story by someone who's obviously more than a little biased.
I often agree with this sentiment, but I truly can't imagine what the other half of the story here could be that would excuse the behavior.
OP wasn't really in first class? Wasn't really flying that day? Sure, that would be relevant.
Gate Agent wasn't really that rude when he made a baseless assumption about the OP's class of service? That doesn't really carry much weight.
Ultimately, there's no other reasonable second perspective on this situation that excuses assuming a customer is not in first class before looking at their boarding pass. Am I missing something?