Hi all,

As of Dec 1 my Platinum Status downgraded to Classic…no soft landing despite me actually staying at a number of Accor properties over past year.

Have an upcoming stay at the Mercure in Bristol, UK. Made the booking when my status was still Platinum. Will that be reflected in my booking or does the system automatically update status? I ask only because with some other airline FF programmes, status at time of booking reflected rather than at time of taking flight.

Experiences from anyone on this?