Originally Posted by
brendog
I use Uber roughly 5 or 6 times per week, and have had exactly zero issues. I stick with Uber Black, as the drivers are actually professionals, and the cars much nicer. My biggest issue with UberX is the inexperienced drivers who have no clue how to get anywhere (e.g., The guy who had no idea how to get to DCA from Georgetown in DC).
I've had this issue with UberX a couple times in Chicago, but I keep using them because they end up being between 50-70% the price of a regular taxi. No major issues, most of the drivers I have had have been friendly and all have been polite and gotten me to my destination.