Originally Posted by
oliver2002
LH Agents who staple the SWU to the BP in MUC or FRA usually deface the bardcode on the BP so the pax need to do a manual boarding where the paper GPU is duly collected.
The agents are often not familiar with the GPU system. Especially in MUC, on numerous occasions, I had agents giving me back the printed GPU which they removed from the DM card.
One agent outright refused to take the GPU, stating that LH "can absolutely not do anything with it, you need to send it to United ...". I found a younger colleague and she took it without much resistance.