Originally Posted by
cbn42
I think people are analyzing this way too much. The cost of re-designing a card is pretty negligible when the operation is so big. Chase and UA have a detailed contract specifying the rights and responsibilities of each party. Of course it's confidential, but we can speculate that the revenue is divided according to some formula. I don't think it's as simple as "Chase shall buy ____ miles from United Airlines for $______".
If Chase is satisfied with the purchase volume on the cards, then the extra revenue and lower fraud liability may not be sufficient to justify the costs of conversion at this time. Similarly, if UA is satisfied with the number of miles Chase is buying and the price, they may not be bothered either.
Agreed. If these matters are covered by a comprehensive agreement between UA and Chase, it may be that changing the card appearance (by adding a chip) might open up the entire deal to renegotiation. If that's true, then the stalling on EMV could come from whichever party thinks they might lose any favorable terms they have now.