A quick follow up.

I didn't get an upgrade, but read on!

Once the flight was underway, I did a quick leg stretch from PE up through the J cabin and back, and surprise surprise, 2 J seats empty. Exactly what EF said.

Asked the PE CS guy if I could speak to the CSM. Had to ask twice, the CSM conveniently didn't finally show up until 1 hour from landing. Asked him why my upgrade didn't go through, even though I opted for upgrade right up to the gate. He spun me a line that my upgrade request was just the "24hr upgrade option", but then dropped off the system, which it wasn't, it had been upto the gate since I booked the ticket and upgrade 2 months back. I certainly didn't get the 24hr drop from the SYD F lounge CS agent, he just spun me the flight was full.

Was really poor form and customer service all round, which is generally uncharacteristic. A few different stories from various People. Anger passed quickly, but the disappointment continues.


Anyone had similar issues?