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Old Dec 6, 2014 | 9:15 am
  #1574  
Stgermainparis
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Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 6,227
Originally Posted by flyingskwirl
Check your profile settings on the Amex Redbird Serve website and make sure you have a correct 10-digit phone number set as your primary contact number. Mine was only 7-digits for some reason and I kept getting that error until I corrected my number.
This. THANK YOU. I encountered same "technical difficulties" and b/c of your post knew to check profile and phone number. SAME THING: only 7 digits. Weird. Once I fixed it, I was golden.

QUESTION: Spouse has a point earning debit card and I'd like to link to my new RC account. The name on the RC is different b/c I'm "managing" for my father. Any red flags with that? With debit card issued to different cardholder?
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