Originally Posted by
flyingskwirl
Check your profile settings on the Amex Redbird Serve website and make sure you have a correct 10-digit phone number set as your primary contact number. Mine was only 7-digits for some reason and I kept getting that error until I corrected my number.
This. THANK YOU. I encountered same "technical difficulties" and b/c of your post knew to check profile and phone number. SAME THING: only 7 digits. Weird. Once I fixed it, I was golden.
QUESTION: Spouse has a point earning debit card and I'd like to link to my new RC account. The name on the RC is different b/c I'm "managing" for my father. Any red flags with that? With debit card issued to different cardholder?