FlyerTalk Forums - View Single Post - Can't cancel a standard award by calling Club Carlson

Dec 5, 2014, 2:17 pm

#5

xooz

Join Date: Jul 2002

Posts: 3,643

I have had cases where I call the hotel to cancel and they can cancel the room but cannot get my points back. I have to call Carlson to get the points refunded.

Reply