I too have had good luck with greenpoints, I have had my AA certs delayed severly though, and I agree their order status system doesn't seem to be of much use. I see that 11 AA certs I ordered after their announcement to discontinue them is now showing completed, I hope I get them in the mail soon! I suspect the problems with timely delivery of the AA certs have more to do with AA's fulfilment of GP's needs, I have never had a problem getting DL certs. I am a little concerned about the AS certs thoough, just ordered 4 to trade with another FTer, hope they are not delayed too bad! My missing points (4x out of 25 transactions) have always been posted within a day of my e-mailing them and attaching the order confirmation. I believe though they do require you to wait 3 weeks before they will post missing miles, just to be sure they will not show up. I suspect this has something to do with the company they use to pass them the order info. I know purchases I made toward the end of July took 3-4 weeks to post. Overall GP is my preferred miles earning site.