ANDREWCX:

I too have not had major problems with Greenpoints. When I did have an issue of points not being posted or certs not received they have responded fairly quickly to my problems. I do understand how this being a web based program the prefered method of communications should be email, but this is not a perfect world we live in and actually speaking to a "live" person is still prefered in my book.

Hope your future experiences with them continue to get better