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Thread: Changes to free WiFi Elite benefit
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Old Dec 5, 2014, 10:31 am
  #133  
little_dc
 
Join Date: Dec 2007
Location: HNL
Programs: Marriott Gold | Hilton Diamond | Hyatt Plat | UA 1K | HA Plat| Hertz President's circle
Posts: 588
Originally Posted by hugolover
Erin,

This policy is devoid of all sense. Before: Internet (specified in T&Cs as being faster/higher bandwidth) FREE to Gold and Diamond. Everyone else has to pay, not my problem. NOW: Gold & Diamond get free Basic Internet that every Tom, Dick & Harry now gets for free. How is this anything other than a downgrade of the benefits? To get the Internet access one was entitled to before we have to PAY.

It may interest year that the hotels I have stayed at so far are providing the free faster Internet for Diamond and FD staff I've spoken to find the new policy as bizarre as I do.
Agree 100% this new policy is just disjointed from any logic. Unless Hilton wanted to make sure they did not have any competitive advantage. Internet speed is very important when picking a hotel.
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