FlyerTalk Forums - View Single Post - Ctrip / Elong Problems - 2014-15 and beyond
Old Dec 5, 2014 | 7:29 am
  #20  
marcwdebeer
10 Years on Site
 
Join Date: Aug 2011
Programs: Hilton HHonors Gold
Posts: 26
C trip

I have noticed that C Trip is using wholesale agencies to book Hotel rooms for their prepaid bookings instead of booking direct with hotels. These agencies do not have direct connectivity with hotels (unlike c trip, who do) and need to make their bookings the old fashioned way, often by fax. This causes a delay in confirming the room, and if they have filled their allotment at the hotel, or the room type is sold out, they may need to book a higher rate. This may explain some of the issues some of you have experienced.
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