Originally Posted by
HHonorsRepresentative
Hi all,
We provide Gold and Diamond members at all of our hotels that do not require a resort charge complimentary standard internet. We've added a paid premium tier for those who require more bandwidth to download large files and stream high definition media. The price for Premium Internet access will vary by property.
We expect that guests should be able to access VPN using all levels of internet service, however Premium access would likely provide an optimal user experience because of the volume of data that is transmitted via VPN and other similar applications.
Please let me know if you have any other questions!
Cheers,
Erin
Why does Hilton levy large charges on services that less expensive chains provide for free?
Let your Corporate Overlords know the customers are very unhappy