Mine have disappeared as well. I can write the email for them if they wish.

Dear Mr. Hopeyoustickwithus

It has come to our attention that some of our loyal customers bonus offers were mistakenly unlocked. We apologize for this inconvenience and for our complete incompetence.

As a token of our appreciation of your continued support, we will be awarding complete bonus wins to all those who have started to fulfill their requirements. Of course, points will be deposited within 6-8 weeks,of the end of the promotion.

Sincerely

Mr. Notsurewhatiamdoing

Please read carefully, not a real email from IHG.
Seriously, thats what needs to be done