OK, Mr. Portly, we all understand your view well enough, you believe nothing special should be done for anyone who doesn't get it without asking. You don't have to keep repeating it.

Most companies have business continuation insurance that comes into play in situations like this. It reimburses the insured for expenses incurred other than just repairing the damage, often including lost profits. Should the Churchill have such insurance, which is quite possible, this "special treatment" could well be covered.

In any event, I have now communicated directly with management and have been informed that they honestly do not have a date for the re-opening yet, it's still not known.

So the reason the website was not updated beyond the date change, which I presume was done to allow those with later check-in dates the freedom to alter their booking while there is still plenty of availability in London, is that they aren't able to give firm answers yet.