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Old Dec 2, 2014 | 6:06 am
  #1  
roseannecres
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15 Years on Site
 
Join Date: Aug 2010
Posts: 23
Involuntary downgrade mileage refund

I had confirmed biz class redemption on QF using asiamiles. Was able to use first leg on biz class but on return I was downgraded to Y class due to over booking.

I was given cash compensation and was told mileage difference will be refunded.

Just want to check if anyone knows how the refund should be computed / what am I entitled to?

Zone C booking -

RT J @ 80,000 miles
RT Y @ 45,000
OW J @ 45,000
OW Y @ 25,000

Thank you.

Last edited by roseannecres; Dec 2, 2014 at 8:02 pm
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