FlyerTalk Forums - View Single Post - Failed removal of MPC# at check in
View Single Post
Old Dec 1, 2014 | 10:44 pm
  #4  
Psychiatrist
 
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
After some firm words with the agent (Cantonese line), they said they will reverse it.

I told them that the outbound flight HKG-KIX did not have my MPC# and miles were not credited. I asked them how come my inbound flight KIX-HKG got credited, when I specifically asked not to credit it and the boarding pass showed no MPC#.

They said if the number was present when I made the booking, it can still show up in the system even after manual removal.

I told them that this was not acceptable and they need to remove it for me.

After holding the line for a few times, they said they will get the department concerned to remove it.
Psychiatrist is offline