Originally Posted by
bjywong
Thanks for the response!
I assume BAEC is still waiving the phone booking fee for redemptions on AS?
Some people have had the fee waived; others haven't. No harm in asking.
Officially, BA only waives the fee if what you are trying to do online can normally be done online but can't do to problems with the website. Since the booking of AS awards can't normally be done online (no website functionality) former BA Executive Club representative Nicci has explained that AS awards will have a telephone booking fee assessed.