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Thread: Hyatt Regency Hakone, Japan REVIEW - MASTER THREAD
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Old Nov 29, 2014 | 5:46 am
  #226  
MikeFromTokyo
 
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Originally Posted by gh0001
i also have chase award nights unused. I can reserve nights online but can they be cancelled like 1 day before?

Is it better to call Hyatt for chase award night redemption?

understand that DSU is not available for chase award nights. thanks.
You should call US central reservations to reserve the CC award nights. The hotel would probably allow you to pay the difference to upgrade to a higher category, but I suspect there would be no point to this. You would still be better off paying a rate and using the DSU.
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