They are in the hospitality industry,
Hospitable definition: receiving or treating guests or strangers warmly and generously.
When you booked a room at this hotel at the rates they are charging "YES IT IS ALL ABOUT YOU!!!" The gas leak was not an act of nature, this was an act of poor maintenance by THE HOTEL, which is managed by HYATT.
They better make an effort to please as many people as possible.
Originally Posted by
PortlySpartacus
You just can't please some people. its all about you in this moment isn't it. Gimme a break.