To be fair, I should mention that I was talking to Citibank yesterday and they did offer to FedEx me a replacement card to a different address.

As of today, which is more than two weeks after I reported the card stolen, I haven't gotten a replacement card or the affidavits that I'm supposed to sign saying that the card was stolen.

Not very impressive.

In the same time, I've managed to find the person who stole my credit card, have him arrested, arraigned, prosecuted and sentenced.

And Citibank is still fumbling trying to get me a replacement of the correct card and an affidavit.

New York Police and New York County District Attorney's Office: 1

Citibank: 0

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