Originally Posted by
Often1
Why on earth would anybody call anyplace other than the property itself during regular business hours?
As I said I am inexperienced in this kind of things. I booked via Carlson Club, and the first answer received here was to contact the Club, so I did it. Then I also e-mailed the property... with no response, however.
I am not native English speaker and I have problems using the phone (I can't hear clearly), so my first way of communication is e-mail.