Originally Posted by babypuwet

Hi all, so i recently completed a 4 night stay in bangkok and made 4 separate reservations alternative between my wife and I. At check in, I asked if I would need to check out daily since I am doing it for the stay credits as this would help toward my Platinum qual and maintain my wife's gold status. I was informed that it was unnecessary. Upon check out, I was presented 4 folios, but settled with one payment. The stay credit and points ended up onto my wife's account which was the reservation for the last night. Is there anyway I can get SPG to go back and change the credits? In addition, these were BRG bookings and I know I would get at least another 2000 points for myself plus each night's 125 welcome points for Gold. I have sent in a missing stay credit and the response was that it was already credited correctly to my account, which is incorrect, as all the points went to my wife's account and I received zilch. Anyone has any advice on what to do?