Old Nov 26, 14, 7:17 pm
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 816
Originally Posted by dddscy View Post
That's why I felt disappointed.
They (both ones in SM and phone) insisted it is not counted.

Maybe I should buy giftcards and report them as seat upgrade.
Then use those giftcards for my award fees.
For what it's worth, I had no problem with getting award fees (including a moderate fuel surcharge) reimbursed a couple of months ago. May be the luck of the draw with who answers the phone but I've had no trouble at all using up my credit for the year.
WrightHI is offline