Old Nov 26, 14, 7:17 pm
  #902  
WrightHI
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 816
Originally Posted by dddscy View Post
That's why I felt disappointed.
They (both ones in SM and phone) insisted it is not counted.

Maybe I should buy giftcards and report them as seat upgrade.
Then use those giftcards for my award fees.
For what it's worth, I had no problem with getting award fees (including a moderate fuel surcharge) reimbursed a couple of months ago. May be the luck of the draw with who answers the phone but I've had no trouble at all using up my credit for the year.
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